Refund policy

WE will not be held responsible for trays of lashes that are deemed to be faulty through incorrect use. If you believe a tray to be faulty you will be required to return the tray to us for testing. We will then test the lashes and determine if the lashes are actually faulty or not. If found to be faulty we will consider the amount to be refunded judging by how many lashes from the tray were returned. If not found to be faulty we will return the lashes to you.

We want our customers to be 100% satisfied with their purchase hence we offer 30 days return policy.

We are happy to accept the item back if customer/s is/are not satisfied. All we ask is that customers cover the cost of return shipping.
For cosmetics products, please ensure item is in same condition as it was when sold (unopened, unused and in original packaging). Otherwise, we cannot accept your returned item. Please inform us before returning any item.